Extraordinary travel at extraordinary value, guaranteed
Our in-house tech, SmartFare, secures the lowest airfares and efficiently manages our partnerships with trusted local experts. This is how we guarantee the best prices on travel packages with flights. And we're so confident in our prices, that if you find a like-for-like trip at a better price, we'll match it.
Want to make a claim through our Best Price Guarantee?
1
Check it’s the same
Compare the deal with the Exoticca trip you booked making sure the inclusions are exactly the same as ours.
2
Snap a screenshot
Take a screenshot of the deal with the lower price, making sure all inclusions are visible, and copy the website’s URL.
3
Upload and submit
Add the screenshot and URL to our online form and send it over.
4
We’ll match the price
We’ll validate the claim within 24 hours, and once confirmed, you’ll receive the difference in your Exoticca Wallet!
How, you ask?
In which situations does Exoticca’s Best Price Guarantee apply?
If you find a deal online from another travel agency that compares like-for-like with the Exoticca trip you’ve booked. The price you found should be part of a travel package (including flights, hotels, activities and other components) and not a set of individual travel components.
When can I apply?
You may make a claim under the Best Price Guarantee from the time you make your Best Price Guarantee Eligible Booking until 11:59 p.m. local time at your location, three (3) days prior to the trip departure.
What should I do if I’ve found a better deal?
You will need to provide a screenshot of the deal and the URL, clearly showing that all of the details are the same as your Exoticca booking.
What details need to be the same for the comparison to be valid? What constitutes a like-for-like comparison?
Exoticca offers multiple trips to the same destination in different categories so it should be an “apples-to-apples” comparison. This means same travel dates, destination, airline and cabin class, accommodation etc. See full list here.
How will I receive the difference in price?
You’ll be credited for the difference in the form of travel credit which you’ll find in your Exoticca Wallet. The travel credit you receive can then be used on any Exoticca trip. See full Terms and Conditions here.
You’ll be credited for the difference in the form of travel credit which you’ll find in your Exoticca Wallet. The travel credit you receive can then be used on any Exoticca trip.
Creating unforgettable memories, one traveler at a time
Machu Picchu · Peru
Peru
The trip was amazing...
The guides were informative and made interesting stops along the way during our transfers. We added the tour of the Sacred Valley and saw the Temple of the Sun, which was a highlight after being at Machu Picchu the previous day. We saw even more of the Inca's amazing architecture and terraces.