Family: Galapagos, Quito & cloud forest

If your destination is in the USA or Canada, or if your selected flights to a different destination have connections in the USA or Canada, it is mandatory to have an ESTA (for USA) or an eTA (for Canada) before travelling.

ESTA: https://esta.cbp.dhs.gov/esta/

eTA: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta.html 

*Documentation of the internal flights will be delivered at your destination. It is essential to fill in the passport information correctly for each passenger in the given boxes at the end of the reservations process.

We strongly recommend you consult your doctor regarding the possible effects of altitude sickness before you travel.

Included transfers are to be shared with other travelers. Please also note that drivers often only speak Spanish. 

Depending on the weather, the public ferry service in the Galapagos Islands can become quite choppy at times. If you suffer from seasickness, we recommend taking precautions to alleviate your symptoms in case of rough seas.

The itinerary is subject to changes and alterations due to weather conditions or force majeure.

For the flight to Galapagos we will transfer you to the airport 3 hours in advance in order to complete the required formalities.

Remember to download your e-ticket to confirm the times of your flights and to complete online check-in using the airline's website, or directly at the check-in desk at the airport.

Accommodation at the hotels is as indicated. In the event of any changes to accommodation, they will always be of the same or a higher category. The category of hotels is not standardized across all countries in the world. For this reason, the criteria may differ depending on the destination country's own standards.

In the case of adverse weather conditions, for safety reasons or for any other reasons deemed appropriate, the order and duration of the excursions included in the itinerary may be changed or canceled without prior notice.

Galapagos transit control card (TCC) is mandatory and is checked at the airport in both Quito and Guayaquil before travel to the Galapagos Islands. Cost US$20 per person (subject to change) and made by cash payment.

At the airport Galapagos passengers must present their transit control card (TCC) with their passport and pay the entrance fee to the Galapagos National Park. Cost: US$100 per person until July 31, 2024, and from August 1, 2024 US$200 for adults and US$100 for children.

Children: 8-11 years old.

If you have reduced mobility, require the use of a wheelchair, or you would prefer this tour to be a private experience for you and your group, you must contact our Experts at +44 20 8068 3176 before booking to ensure that your needs can be met.

While on the road, it is highly unlikely that the vehicle will be equipped with wifi or bathroom facilities, though rest stops will be made for long trips. We recommend purchasing a new SIM card at the airport or placing an e-SIM before travel to guarantee internet connection.

Room allocation: We will do our best to accommodate your family in the same room. If availability doesn't permit this, we guarantee your family will be accommodated as close together as possible. Children will always be accomodated in a room with at least 1 adult.

Booster seats: Not available in all destinations. Feel free to take your own if you need one.

The Foreign & Commonwealth Office offer up-to-date travel advice by visiting www.gov.uk/foreign-travel-advice.