Exoticca Partner Rewards Program. Terms and conditions

Definitions

Regular commissions. These are the commissions that the Travel Advisor (TA) receives ordinarily in accordance with its particular conditions of collaboration.

Milestone commissions. These are the commissions that are paid when the TA reaches the billing volume required and are paid when the TA reaches the level. The collection of this commission is limited to once per Tier/level or category.

Top up commissions. These are commissions paid to TAs for each reservation once they have reached the billing volume required for each level and applicable only to subsequent reservations once the level has been reached.

TA Discounts. They are specific discounts for Travel Advisors for their personal use and enjoyment on Exoticca trips and destinations.

Special discounts. These are optional promotions that are carried out periodically by Exoticca.

1. Purpose

The Exoticca Partner Rewards program aims to offer discounts and commissions to Travel Advisors based on the sales volume generated in their local market and for the reference period. In this sense, a set of levels related to the billing volume will be determined that will imply one discount or another.

For volume accounting purposes, the billing of both regular reservations and group reservations will be accounted for. Likewise, potential reservations that are confirmed before the 5th of the following month will be counted for the purposes of the previous month.

For the purposes of accounting for volume:

The volume will be counted for each local market individually. Advisors only participate in the Partner Rewards program of the market they are based in.

In the case of potential reservations made during the current month and confirmed before the fifth day of the following month, they will be counted in the volume of the previous month counted from the 1st to the 30th/31st of each month.

Cancellations of reservations as well as reservations disputed prior to the trip will not be counted towards the collection of commission or towards reaching the level. For these purposes, they will be regularized in the month in which the cancellation and/or dispute occurred in accordance with the payment conditions of the TA.

In cases of reservations where a discount of any type has been applied, for the purposes of calculating the billing volume, the amount of the reservation will be accounted for less the amount of the discount made, with the final amount paid by the client being accounted for.

2. Term and Status communication

For the purposes of this program, reservations made in the last 12 full months from the beginning of the collaboration will be counted.

On the 5th of each month, Exoticca will report on the Advisor's status in relation to the program. Likewise, status changes will be made on the same date.

3. Payments and regularization of commissions

Exoticca will pay the Milestone commissions within 30 days of reaching the new category in which the Advisor is located. This commission will only be paid once per category, so it will not be paid again in the event of demotion and recovery of category in the future.

Loyalty Program commissions will be paid for each reservation once the reference level has been reached and within 30 days of the return date of the trip.

Commission payments will be paid by bank transfer in the reference local currency in accordance with the reference market, the conditions of collaboration and to the same beneficiary assigned for the purposes of regular commissions.

4. Special discounts and discounts for travel advisors

Apart from the discount level and the milestone commission, the advisor will benefit from special promotions depending on each level of the program, consisting mainly of discount codes applicable to future reservations.

In addition, the TA will benefit from special discounts for their personal trips with Exoticca. If you want to enjoy discounts for personal travel, the TA must be a passenger on the reservation and add a maximum of two rooms to the reservation. Likewise, Exoticca reserves the right not to accept the application of the discount in any case and the discounts will not be cumulative. To apply the discounts, the TA must indicate this to the call center agent at the time of booking.

5. Loyalty Program Levels

Status

Bronze

Silver

Gold

Platinum

Diamond

Min. revenue per market last 12 months

>0

50.000

100.000

250.000

500.000

One-off milestone commissions 

0

500

1.000

2.000

10.000

Top-up commission for every booking 

0

50

100

150

200

Special Discounts

NO

NO

Special Gold Promos

Special Plat. Promos

Special Diam. Promos

TA discount by level

16%

16%

16%

20%

25%